so444's Privacy Policy

1.1 Registration & Account Information

When you create an account or log in to so444, we may collect the following information:

• Full name and date of birth (for age verification — only users aged 21 or older may use the service)
• Email address and mobile number
• Preferred username
• Residential address
• Identity verification documents (such as a national ID card) — where applicable

1.2 Financial Transaction Information

To process deposits and withdrawals on so444, we handle certain payment-related information. Our accepted payment methods are bKash, Nagad, Rocket, and bank transfer. To complete these transactions, mobile account numbers or partial bank account details may be collected. Full PINs or passwords are never stored.

1.3 Automatically Collected Information

When you visit our website, the following information may be collected automatically:

• IP address and device information
• Browser type and language settings
• Pages visited, session duration, and click data
• Data from cookies and similar tracking technologies
• Referral source (where you came from before reaching the site)

1.4 Information from Support & Communications

When you contact us via our 24/7 live chat support or by email ([email protected]), we may retain a record of that conversation. This is used to improve service quality and to resolve future issues more quickly.

Service Delivery & Account Management

Your information is used to create and manage your account, process transactions, and maintain the overall quality of the service.

Identity & Age Verification

Our platform is for users aged 21 or older only. Confirming your identity and age is therefore a legal and ethical obligation. Documents submitted for verification are stored securely after review.

Fraud Prevention & Security

IP addresses and transaction patterns are monitored to maintain account security, detect unusual transactions, and protect the platform from potential fraud.

Service Improvement & Personalisation

By analysing your usage patterns, so444 can deliver a better experience — for example, displaying relevant content based on your preferred game categories or payment methods.

Communication & Support

Your contact information may be used to send important account updates, promotional offers, or support-related messages. You can opt out of marketing messages at any time.

What Cookies Are and Why We Use Them

Cookies are small text files stored in your browser. so444 uses cookies for the following purposes:

• Essential cookies: Necessary for maintaining login sessions, ensuring security, and running the site's core functions.
• Functional cookies: Help remember your language preferences and settings.
• Analytics cookies: Used to gather site usage statistics — such as which pages are visited most and where users spend the most time.

You can disable cookies from your browser settings. Please note, however, that disabling essential cookies may cause some features of so444 to stop working correctly.

Payment Processing Partners

Necessary information is shared with the relevant payment service providers to complete transactions via bKash, Nagad, Rocket, and bank transfer. These partners may use the information only to process transactions — not for any other purpose.

Technology & Analytics Services

We use trusted technology partners to monitor and improve site performance. These partners operate under strict confidentiality agreements and may not use your identifiable information.

Legal Obligations

so444 may provide necessary information in response to a court order, a lawful request from a law enforcement authority, or any other legal obligation. In such cases, only the minimum information required will be shared.

SSL Encryption & Secure Protocols

so444 uses SSL (Secure Sockets Layer) encryption technology, which keeps all data transfers between your browser and our servers secure. Sensitive information — such as passwords and financial data — is always stored and transmitted in encrypted form.

Servers & Data Storage

Your data is stored on secure servers. Our server infrastructure undergoes regular security audits and updates. Account passwords are never stored in plain text — they are always kept in an encrypted format.

What Happens in the Event of a Security Breach

Should an unexpected data breach occur, so444 will notify affected users as quickly as possible and take the necessary protective measures. Steps will be taken to identify the cause and prevent recurrence.

Your Role

Your role in data protection matters too. Do not share your account password with anyone. Use a strong, unique password and change it regularly. Always log out after a session on a public or shared device.

How Long Your Information Is Kept

so444 retains your personal information only for as long as it is needed to fulfil the relevant purpose or meet a legal obligation. As a general rule:

• Information on active accounts is kept for the duration that the account remains open.
• Transaction and legal records must be retained for a set period even after an account is closed.
• Data used for analytics and statistical purposes may be kept in anonymised form after identifiable information has been removed.
• Unnecessary personal information will be deleted upon your request, although some information may need to be retained due to legal obligations.

How to Exercise Your Rights

To exercise any of the rights above, please contact our support team. We are able to assist in both Bengali and English. Reach us via 24/7 live chat or by email ([email protected]). We will verify your identity appropriately before processing your request.

Policy Regarding Those Under 21

so444's services are strictly for users aged 21 or older. We do not intentionally collect any personal information from minors. An age verification process is followed at the time of registration.

If we become aware that a person has created an account by providing a false age and is under 21, that account will be closed immediately and all associated information will be deleted. If you believe a minor is using so444, please inform us right away.

Policy Update Process

so444 may update this privacy policy from time to time — due to changes in our services, new legal requirements, or technological developments. In the case of significant changes, we will notify you via your registered email or through a notice on the platform.

Continued use of so444 after a revised policy is published will be taken as your consent to the new policy. We therefore recommend that you revisit this page occasionally.